Deadline: Unspecified
IBM Support Engineer
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 4 – 7 years
- Location: Lagos
- Job Field: ICT / Computer
Job Summary
Tenece Professional Services is a multi-competency tech company that specializes in building solutions for businesses, companies, schools etc.
We are looking for a passionate, self-motivated individual to join our team
Job Responsibilities
- Provide technical support to our clients running:
- Cloud pak for Integration
- Cloud pak for Application
- API Connect
- IBM Integration Bus
- IBM Data Power:
- Diagnose, investigate and resolve issues reported by our customers to their satisfaction.
- Conduct periodic health checks on these installations
- Communicate effectively with customers
- Document work processes to the required level of detail
- Continuously learn and improve your skills in areas relevant to your work
Requirements
- Excellent communication skills (written and verbal)
- A passion for continuous learning
- Ability to manage and solve complex technical problems.
- Must be able to listen to customers and diagnose issues for resolutions
- Must be detail-oriented
